SHIPPING

Beauty Water is currently available as a pre-order. This means you reserve and pay for your order now, while delivery takes place after the official launch.

First deliveries are expected from around February 2027 (about three months after 1 November 2026). We show this expected delivery period before checkout and keep you updated by email if anything changes.

Pre-order products are not shipped straight away, and standard delivery times do not apply to them.

We currently ship to: Netherlands and Belgium.

Other EU countries may be added later; they will be listed here once available. We do not ship worldwide.

• Netherlands · [SHIPPING COST]
• Belgium · [SHIPPING COST]

Shipping costs are always shown at checkout, before you pay.

In-stock products: [NORMAL DELIVERY TIME] after your order is paid.

Pre-order products: delivered after the official Beauty Water launch · expected from around February 2027 (about three months after 1 November 2026).

As soon as your order has actually been shipped, you receive an email with tracking information, where the carrier offers tracking.

• Incorrect address: email us as soon as possible. We can change it until your order has been handed to the carrier.
• Damaged parcel: take a photo if you can and email us. Keep the packaging for now.
• Marked delivered but not received: check with neighbours and your building, then email us. We'll investigate with the carrier.
• Returned to sender: we'll contact you to arrange a new delivery or a refund.

Contact: [EMAIL ADDRESS]. We look at every case individually and let you know what we can do once we've assessed it. For damaged or incorrect products, see Returns.